CEU, Cultural Competency Continuing Education. Objectives Identify barriers and bias in treating individuals from different cultures. Utilize culturally sensitive and appropriate interventions based on the race, ethnicity and language spoken. Identify resources that are available to eliminate the language barriers and communication barriers. Assess the culturally diverse needs of the client. Culture has been defined as the shared values, traditions, norms, customs, arts, history, folklore, and institutions of a group of people. Why should we even be concerned about culture First, understanding culture helps us to understand how others interpret their environment. We know that culture shapes how people see their world and how they function within that world. Culture shapes personal and group values and attitudes, including perceptions about what works and what doesnt work, what is helpful and what is not, what makes sense and what does not. Secondly, understanding culture helps service providers avoid stereotypes and biases that can undermine their efforts. It promotes a focus on the positive characteristics of a particular group, and reflects an appreciation of cultural differences. Finally, culture plays a complex role in the development of health and human service delivery programs. Factors that Influence Culture. While we know that cultural influences shape how individuals and groups create identifiable values, norms, symbols, and ways of living that are transferred from one generation to another, it is important for us to distinguish the differences created by such factors as age, gender, geographic location, and lifestyle. Race and ethnicity are commonly thought to be dominant elements of culture, but a true definition of culture is actually much broader than this. For example, ethnic and racial groups are usually categorized very broadly as African American, Hispanic, American Indian and Native Alaskan, or Asian American and Pacific Islander. These broad categories are sometimes misleading, because they can often mask substantial differences within groups. ExpressMail/' alt='Boyd Significance Of Social Software Definition' title='Boyd Significance Of Social Software Definition' />The larger group may share nothing more than common physical traits, language, or religious backgrounds. We often fail to consider the distinct factors which influence culture within larger populations that determine how people think and behave. Values and Attitudes Culture shapes how people experience their world. It is a vital component of how services are both delivered and received. Cultural competence begins with an awareness of your own cultural beliefs and practices, and recognition that people from other cultures may not share them. This means more than speaking another language or recognizing the cultural icons of a people. It means changing prejudgments or biases you may have of a peoples cultural beliefs and customs. It is important to promote mutual respect. Cultural competence is rooted in respect, validation and openness towards someone with different social and cultural perceptions and expectations than your own. People tend to have an ethnocentric view in which they see their own culture as the best. Some individuals may be threatened by, or defensive about, cultural differences. Moving toward culturally appropriate service delivery means being knowledgeable about cultural differences and their impact on attitudes and behaviors sensitive, understanding, non judgmental, and respectful in dealings with people whose culture is different from your own and flexible and skillful in responding and adapting to different cultural contexts and circumstances. Also, it means recognizing that acculturation occurs differently for everyone. This means more than different rates among different families from the same cultural background it means different rates among members of the same family as well. For example, the beliefs, customs, and traditions of people from other cultures are often at odds with Western medicine and its heavy emphasis on science. MonroyHernndez, Andrs, Emre Kiciman, danah boyd, Scott Counts. Tweeting the Drug War Empowerment, Intimidation, and Regulation in Social Media. Quotes. What information consumes is rather obvious it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a. Consistent with the Anglo American emphasis on scientific reasoning, Western medicine tends to emphasize biological explanations for illness such as bacteria, viruses or environmental causes whereas in other cultures the natural, supernatural or religiousspiritual reasons explain the cause of the problem the yin and yang are out of balance you have broken a taboo or you have been thinking or doing evil. Cultural competence is defined as a set of cultural behaviors and attitudes integrated into the practice methods of a system, agency, or its professionals, that enables them to work effectively in cross cultural situations. Cultural competency is achieved by translating and integrating knowledge about individuals and groups of people into specific practices and policies applied in appropriate cultural settings. When professionals are culturally competent, they establish positive helping relationships, engage the client, and improve the quality of services they provide. Culture plays a complex role in the development of health and human service delivery programs the need for the provision of culturally appropriate services is driven by the demographic realities of our nation. Understanding culture and its relationship to service delivery will increase access to services as well as improve the quality of the service outcomes. Research has begun to provide the underpinnings for the development of standards for the delivery of services to diverse populations. The following Principles are drawn from research material on the role culture plays in providing services to older adults. There is an ethic to culturally competent practice. When professionals practice in a culturally competent way, programs that appropriately serve people of diverse cultures can be developed. Each person must first posses the core fundamental capacities of warmth, empathy and genuineness. To achieve cultural competence, professionals must first have a sense of compassion and respect for people who are culturally different. Then, practitioners can learn behaviors that are congruent with cultural competence. Just learning the behavior is not enough. Pc Tools Registry Mechanic 7 0. Underlying the behavior must be an attitudinal set of behavior skills and moral responsibility. It is not about the things one does. It is about fundamental attitudes. When a person has an inherent caring, appreciation and respect for others they can display warmth, empathy and genuineness. This then enables them to have culturally congruent behaviors and attitudes. When these three essentials intersect, practitioners can exemplify cultural competence in a manner that recognizes, values and affirms cultural differences among their clients. Communication provides an opportunity for persons of different cultures to learn from each other. It is important to build skills that enhance communication. Be open, honest, respectful, nonjudgmental, and most of all willing to listen and learn. Listening and observational skills are essential. Letting people know that you are interested in what they have to say is vital to building trust. Communication strategies have to capture the attention of your audience. This means not only using the language and dialect of the people you are serving, it means using communication vehicles that are proven to have significant value and use by your target audience. Partner Perspectives. Partner Perspectives. Partner Perspectives. White Papers. Current Issue. Digital Transformation Myths Truths. Transformation is on every IT organizations to do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally. State of IT Report. In todays technology driven world, innovation has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them. Video. Sponsored Video. Slideshows. Twitter Feed.